![]() If your FaceTime is not working on a Mac, you should open the FaceTime app, choose FaceTime, click Settings, click General, then click Sign Out. A plethora of users are voicing issues on Apple’s support forums centered around logging in to iMessage and FaceTime following the update to OS X 10.11.4 El Capitan. Today I have a call into him directly and waiting to hear back. Once you are signed out, tap Use your Apple ID for FaceTime. The second guy had me go back to the iforgot site and change my password again (that was on Tuesday). ![]() I made an appointment with Apple support so far I have talked to two different people with no luck. Then he dumped all of the software and reloaded, again no go. He had me try signing onto a mini, one of the stores iPad 4 and his iPhone 5, all no go. He then brought out an iPad 3 and had my sign onto it with my ID, both worked fine, same thing with a MBP, all fine. Then I went back to the geniuses at the store where I bought it. Next I wiped the the new iPad clean and started over. OK I have the same problem on a iPad 4th gen that I just bought on Saturday, this is what I have tried:First of all everything else that needs my Apple ID works fine and works on my 4s.
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